​WHY YOU NEED A HEALTHCARE ADVOCATE: PRESENTEEISM

Is employee presenteeism negatively impacting your workplace? Presenteeism is narrowly defined as a loss of employee productivity due to health-related problems. This runs the gamut from employees coming to work with a cold or flu to more serious issues like employees suffering from chronic illnesses, including mental health, substance abuse and other health challenges. Presenteeism can also apply to lost productivity as employees struggle to manage health and family issues during the work day. Marin Healthcare Navigation can help.

Estimates of lost productivity can be as high as 57.5 days per year, according to author Sandy Smith, (EHS TODAY). That equals nearly three months of lost productivity per employee per year, far exceeding the average four days a year of employee absenteeism. Juggling illness with work responsibilities is difficult but most illnesses resolve over a brief period following medical treatment. What lingers on are days and weeks spent managing health insurance billing and reimbursement. For serious illness or injury requiring hospitalization or long term care, employees spend an enormous amount of time researching treatment options, negotiating pre-authorizations, double checking billings and reconciling insurance payments with policy coverage. This is made more difficult due to current insurance industry practices that discourage quick and easy claim resolution, a pattern of denying valid claims in pursuit of higher profits, and an incredibly high billing error rate.

Multiplying hours lost by number of employees will show how much presenteeism is costing your business. Smart, invested employers want to have high workplace productivity and support the health of their employees while protecting themselves from unnecessary costs while incentivizing employee retention.

Marin Healthcare Navigation provides personalized care assistance that helps you lower the cost of presenteeism at your company. We take the burdensome task of navigating our complex healthcare system away from your employees and out your work place. We provide the following concierge services for your employees and their family members:

• Customizable care coordination for employee, dependents, and extended family
• Finding qualified providers
• Health claims, out-of-network claims, grievances, and appeals
• Review of provider/hospital bills
• Reconciling insurance claims for accuracy and insurer's adherence to policy coverage
• EAP: We provide confidential access to employee assistance and can create an EAP or complement your existing program
• Facilitate/manage long-term disability and long-term care policies

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You can depend on Marin Healthcare Navigation’s integrity, discretion and adherence to applicable privacy laws and provider standards. We invite you to contact us for an evaluation of the presenteeism plaguing your business. Let us show you how we can work together to increase employee productivity, lower workplace stress and contain your company healthcare expenses.